The ITIL framework is structured around a lifecycle approach that provides inputs and outputs in each of five lifecycle phases. What lifecycle is ITIL structured around?

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The ITIL framework is indeed structured around the lifecycle of services, which is a central aspect of its guidance on best practices for IT service management. The service lifecycle encompasses various phases, each designed to manage and improve services through their entire lifespan, from initial conception to retirement.

In the service lifecycle, there are five key phases: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Each phase includes specific processes and practices tailored to ensure that the services align well with business needs and provide value to the customers and stakeholders.

This lifecycle approach facilitates a systematic way of managing services, allowing organizations to continuously enhance their service delivery and adapt to changing requirements effectively. It ensures that services are designed, developed, and delivered efficiently, contributing to overall organizational goals and customer satisfaction.

This structured lifecycle not only keeps the focus on service management but also reinforces the notion that effective service management requires a holistic view that spans the entirety of a service's existence.

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