What should you be able to find for every service in a service catalog?

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For every service in a service catalog, it is essential to provide a name and description. This foundational information is crucial because it allows users to understand what each service is, what it offers, and its purpose within the organization.

The name gives a clear identification of the service, making it easier for users to locate and refer to it. The description goes a step further by detailing the functionalities and benefits, helping customers make informed decisions about whether to engage with the service. This clarity is a key aspect of a well-structured service catalog, ensuring that all stakeholders have access to relevant details that facilitate effective service utilization.

While related components, return on investment, and upcoming changes can also be relevant in certain contexts, they are not universally required for every service listing in the catalog. Making the name and description the priority ensures that all users consistently have access to essential information about what services are available.

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